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As soon as you visit our website baeken.com, or contact us, we will receive information about you. In this privacy statement we explain what we do with this information. We are always careful with your information and store it safely. If you have any questions or want to know which information we have stored, feel free to contact us. We can adjust this privacy statement if we deem it necessary. Therefore we advise you to view this privacy statement regularly, to ensure that you are up to date on any changes. The last change to this privacy statement was on the 13rd of August 2023.

Table of Contents

  1. When do we apply this privacy statement?
  2. Who uses your data?
  3. From whom do we collect data?
  4. How do we obtain your data?
  5. What data of yours do we use?
  6. For what purposes do we use your data?
  7. How long do we retain your data?
  8. With whom do we share your data?
  9. Where do we store your data?
  10. How secure is your data with us?
  11. What can you ask of us?
  12. Which rules apply to this privacy statement?
  13. Which cookies do we use?
  14. What do we do with data from minors?
  15. Do you have a question about this privacy statement?
  1. When do you apply this privacy statement?

This privacy statement applies to all personal data we process and to all domains related to us. It concerns the personal data of anyone who has ever been in contact with us or visited our website, such as visitors, customers, and business contacts. Personal data includes all information that can be traced back to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. If you want to know more about personal data, please refer to the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

  1. Who uses my data?
    W.A. Kievit is responsible for the website baeken.com and thus the data controller for the use of your personal data as described in this privacy statement. The complete details are::

W.A. Kievit
Vestdijk 53
5611 CA Eindhoven

  1. From whom do we collect data?
    We process the personal data of everyone who has been in contact with us or visited our website. This includes visitors, individual customers, business customers, and contacts of our partners.

 

  1. How do we obtain your data?

We obtain the data directly from you when you:

  • visit our website
  • create an account
  • fill in data on our website
  • contact us via email, phone, or in another way
  • give consent for its use to one of our partners

 

  1. Which data do we use from you?
    We use the following data:
  • name
  • gender
  • residential or business address
  • e-mail address
  • telephone number
  • place of birth
  • date of birth
  • age
  • education(level)
  • occupation

 

  1. For what purposes do we use your data?

We use your personal data only for the purpose for which it may be used:

  • we have obtained your consent to use your personal data.

 

  1. How long do we retain your data?

We retain your personal data for as long as required by law and as long as necessary for the purpose for which we use your data. For example, as long as you are a customer with us, we retain your data according to the legal retention period of seven years. After that, we only keep your data for statistical purposes and to handle any complaints or legal matters. If you want to know more about how long we retain specific data from you, please contact us.

  1. With whom do we share your data?

Your personal data is only used by us. We will never share your personal data with others.

 

  1. Where do we store your data?
    We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. If you have any questions about this, feel free to contact us.

 

  1. How secure are your data with us?
    We have taken extensive measures to secure your data both organizationally and technically. We have secured our systems and various communication means to ensure that your data does not fall into the hands of others. Your data is safe with us. We also ensure that your data is only used by individuals who have received permission from us to do so. If you have questions about the specific security measures, please contact us.

 

  1. What can you ask of us?

Since we use your personal data, you have various rights. We list these rights below for you:

Right to information
We must explain to you in a clear and understandable manner what we do with your data and what control you have over it. Therefore, in this privacy statement, we extensively explain which data we collect from you and how we handle your data.

 

Right to access
You may always ask us to access the data we have about you.

 

Right to rectification
You may ask us to correct your data if it is inaccurate or incomplete.

 

Right to object
You may object to the processing of your data if you disagree with how we handle your personal data. This right applies to data used for direct marketing. For example, you can inform us that you no longer wish to receive emails from us. This also applies to personalized recommendations on our website.

 

Right to data portability
If you are a customer or have given consent for the use of your data, you may ask us to send you the digital data we have about you. This allows you to transfer that data to another organization if you wish.

 

Right to restriction
You may ask us to limit the use of your data. This means that in certain cases, we may only store your data but not use it.

 

Right to be forgotten
You may ask us to delete all the data we have about you. We will then delete all data that can be traced back to you. In some cases, we may not be able to or allowed to delete your data yet. For example, we are required to retain some data for 7 years for tax purposes.

 

Right to file a complaint
You may file a complaint about how we handle your data. If you have a complaint, we would like to resolve it for you. Please contact our Data Protection Officer for assistance. You may also file your complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). Of course, we hope it does not come to that, but in the extreme case, you also have the right to take your complaint to court. In that case, the court in the residence of W.A. Kievit will handle your complaint.

 

How do I submit a request or complaint?
Send your request or complaint to our Data Protection Officer via privacy@baeken.com. We will process your request or complaint within 30 days. If there are multiple requests or complaints or if your request or complaint is complex, it may take more time. In that case, we will contact you within 60 days at the latest. We may ask you to identify yourself. In that case, we will request your details to ensure that you are the correct person whose personal data is in question.

 

  1. Which rules apply to this privacy statement?
    Our privacy statement must comply with various conditions, primarily outlined in the General Data Protection Regulation (GDPR). Additionally, general rules under Dutch law apply to our privacy statement.

 

  1. Which cookies do we use?

You can specify which data we may use from you. If you have given us permission to personalize your profile based on your browsing and search behavior, we can tailor our website specifically to you to make it easier and more personalized to use. We do this using cookies. A cookie is a small text file that is placed on your device when you visit our website.
We use the following types of cookies on our website:

  • functional cookies, such as session and login cookies, to track session and login information
  • anonymized analytical cookies, to gain insight into visits to our website based on information about visitor numbers, popular pages, and popular topics.

More specifically, we use the following cookies:

  • Google Analytics (anonymized analytical cookies)

 

  1. What do we do with data from minors?
    Our website is not specifically directed at minors. This means that if you are under 18 years old, you need the consent of a parent or guardian to use our website. If you are a minor when visiting our website or webshop, we assume that you have obtained this consent before your visit.

 

  1. Do you have a question about this privacy statement
    If you have any questions about our privacy statement, feel free to contact us by sending an email to privacy@baeken.com. We are happy to assist you.

 

 

 

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